HEALTHCARE

MEMBER ENGAGEMENT CHALLENGES

  • Inability to respond to customer preference
  • Too much friction to engagement processes
  • Consumers feeling unheard
  • Consent is an afterthought for communication frequency
  • Know your members and consistently show that you know them

HOW 3RADICAL HELPS HEALTHCARE INSURANCE PROVIDERS

Meet members’ expectations wherever, whenever, and however they expect to be interacted with. In today’s regulatory- and ratings-driven environment, it is ever more crucial to leverage 3radical’s earned consumer data and engagement solutions.

3RADICAL SOLUTION BENEFITS:

  • Always-on experiences designed to capture critical expectations and experiential Insights
  • Earn member data for experience customization and ongoing relationship development
  • Preferences and consent are earned through non-intrusive strategies that foster sharing of specific relationship expectations
  • Care and coverage requirements alignment
  • Communication expectations with associated measurement and performance reporting
  • Ability to learn more about relationships to align frictionless delivery of services

FOR MORE INFORMATION ON HOW WE SERVE HEALTHCARE INSURANCE PROVIDERS:

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