3RADICAL ONBOARDING STREAMTM

COACH, TRAIN AND HELP CONSUMERS DISCOVER YOUR PRODUCTS AND SERVICES

The world is complex. Helping consumers navigate the products and services you have to offer is a critical factor in developing lasting relationships and maximizing business value. 3radical Onboarding StreamTM helps effectively chaperone your customers and prospects through your brand in a way that puts them in control, yet maximizes discovery and understanding of what your brand has to offer, and how best to engage with it.

3radical Onboarding StreamTM helps audiences navigate complex content like healthcare or financial records, discover complimentary products to add to their shopping basket, sets-up relationships for success by proactively introducing customer service options, location information, or order processing options, and provides least-cost communication methods to reduce service costs. 3radical Onboarding StreamTM reduces abandonment, maximizes interaction value, and ensures a seamless transition from first-time customers to long-term relationships.

KEY FEATURES

  • Cross Sell and Upsell
  • Content Discovery
  • Tutorials
  • Virtual Classes
  • Story Completion
  • Initial Preferences
  • Digital Concierge
  • Service Expectations

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