The world is complex. Helping consumers navigate the products, services, and benefits brands have to offer is a critical factor in developing lasting relationships and maximizing business value. 3radical OnboardingTM helps effectively chaperone customers and prospects through brands or organizations in a way that puts them in control, yet maximizes discovery and understanding of what brands or organization have to offer, and how best to engage with it.
3radical OnboardingTM helps audiences navigate complex content like healthcare or financial records, discover complimentary products to add to their shopping basket, sets-up relationships for success by proactively introducing customer service options, location information, or order processing options, and provides least-cost communication methods to reduce service costs. 3radical OnboardingTM reduces abandonment, maximizes interaction value, and ensures a seamless transition from first-time customers to long-term relationships..